@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap');

:root {
  --bg-primary: #0f1117;
  --bg-secondary: #1a1d27;
  --bg-card: #222636;
  --bg-input: #2a2e3f;
  --border-color: #333854;
  --text-primary: #e8eaed;
  --text-secondary: #9ca3b4;
  --text-muted: #6b7280;
  --accent: #7c5cfc;
  --accent-hover: #6a4ce0;
  --accent-glow: rgba(124, 92, 252, 0.25);
  --success: #34d399;
  --warning: #fbbf24;
  --danger: #f87171;
  --info: #60a5fa;
  --badge-open-bg: rgba(251, 191, 36, 0.15);
  --badge-open-text: #fbbf24;
  --badge-progress-bg: rgba(96, 165, 250, 0.15);
  --badge-progress-text: #60a5fa;
  --badge-done-bg: rgba(52, 211, 153, 0.15);
  --badge-done-text: #34d399;
  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 4px 24px rgba(0,0,0,0.3);
  --transition: all 0.25s cubic-bezier(.4,0,.2,1);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Inter', sans-serif;
  background: var(--bg-primary);
  color: var(--text-primary);
  min-height: 100vh;
  line-height: 1.6;
}

/* ── Navbar ── */
.navbar-suporte {
  background: rgba(15, 17, 23, 0.85);
  backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--border-color);
  padding: 0.75rem 0;
  position: sticky;
  top: 0;
  z-index: 100;
}
.navbar-suporte .navbar-brand img { height: 36px; }
.navbar-suporte .nav-link {
  color: var(--text-secondary) !important;
  font-weight: 500;
  font-size: 0.9rem;
  transition: var(--transition);
  padding: 0.5rem 1rem !important;
  border-radius: var(--radius-sm);
}
.navbar-suporte .nav-link:hover,
.navbar-suporte .nav-link.active {
  color: var(--text-primary) !important;
  background: var(--bg-card);
}
.navbar-suporte .btn-logout {
  color: var(--danger);
  border: 1px solid rgba(248,113,113,0.3);
  font-size: 0.85rem;
  padding: 0.4rem 1rem;
  border-radius: var(--radius-sm);
  transition: var(--transition);
  background: transparent;
  text-decoration: none;
}
.navbar-suporte .btn-logout:hover {
  background: rgba(248,113,113,0.1);
  color: #fca5a5;
}

/* ── Login ── */
.login-wrapper {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--bg-primary);
  background-image: radial-gradient(ellipse at 50% 0%, rgba(124,92,252,0.08) 0%, transparent 60%);
}
.login-card {
  background: var(--bg-secondary);
  border: 1px solid var(--border-color);
  border-radius: 16px;
  padding: 2.5rem;
  width: 100%;
  max-width: 420px;
  box-shadow: var(--shadow);
}
.login-card .logo-area { text-align: center; margin-bottom: 2rem; }
.login-card .logo-area img { height: 52px; margin-bottom: 0.75rem; }
.login-card .logo-area h2 {
  font-size: 1.3rem;
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 0.25rem;
}
.login-card .logo-area p { color: var(--text-muted); font-size: 0.88rem; }

/* ── Forms ── */
.form-label-s {
  color: var(--text-secondary);
  font-size: 0.85rem;
  font-weight: 500;
  margin-bottom: 0.35rem;
}
.form-control-s {
  background: var(--bg-input);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  padding: 0.7rem 1rem;
  font-size: 0.95rem;
  transition: var(--transition);
  width: 100%;
}
.form-control-s:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
  background: var(--bg-input);
  color: var(--text-primary);
}
.form-control-s::placeholder { color: var(--text-muted); }
select.form-control-s {
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%239ca3b4' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 1rem center;
  padding-right: 2.5rem;
}
select.form-control-s option { background: var(--bg-secondary); color: var(--text-primary); }
textarea.form-control-s { resize: vertical; min-height: 100px; }

/* ── Buttons ── */
.btn-accent {
  background: var(--accent);
  color: #fff;
  border: none;
  border-radius: var(--radius-sm);
  padding: 0.7rem 1.5rem;
  font-weight: 600;
  font-size: 0.95rem;
  cursor: pointer;
  transition: var(--transition);
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}
.btn-accent:hover { background: var(--accent-hover); color: #fff; transform: translateY(-1px); box-shadow: 0 4px 16px var(--accent-glow); }
.btn-accent:active { transform: translateY(0); }
.btn-outline-s {
  background: transparent;
  color: var(--text-secondary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-sm);
  padding: 0.5rem 1.2rem;
  font-weight: 500;
  font-size: 0.88rem;
  cursor: pointer;
  transition: var(--transition);
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
}
.btn-outline-s:hover { border-color: var(--accent); color: var(--accent); background: rgba(124,92,252,0.06); }
.btn-outline-s.active { border-color: var(--accent); color: var(--accent); background: rgba(124,92,252,0.1); }
.btn-sm-s { padding: 0.4rem 0.9rem; font-size: 0.82rem; }
.btn-success-s { background: var(--success); color: #0f1117; border: none; border-radius: var(--radius-sm); padding: 0.5rem 1.2rem; font-weight: 600; cursor: pointer; transition: var(--transition); }
.btn-success-s:hover { filter: brightness(1.1); }
.btn-warning-s { background: var(--warning); color: #0f1117; border: none; border-radius: var(--radius-sm); padding: 0.5rem 1.2rem; font-weight: 600; cursor: pointer; transition: var(--transition); }
.btn-danger-s { background: var(--danger); color: #fff; border: none; border-radius: var(--radius-sm); padding: 0.5rem 1.2rem; font-weight: 600; cursor: pointer; transition: var(--transition); }

/* ── Page Header ── */
.page-header {
  padding: 2rem 0 1.5rem;
}
.page-header h1 {
  font-size: 1.6rem;
  font-weight: 700;
  margin-bottom: 0.25rem;
}
.page-header p { color: var(--text-muted); font-size: 0.92rem; }

/* ── Stats ── */
.stat-card {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1.25rem;
  text-align: center;
  transition: var(--transition);
}
.stat-card:hover { border-color: var(--accent); transform: translateY(-2px); }
.stat-card .stat-number { font-size: 2rem; font-weight: 700; }
.stat-card .stat-label { color: var(--text-muted); font-size: 0.82rem; text-transform: uppercase; letter-spacing: 0.5px; margin-top: 0.25rem; }
.stat-card.stat-open .stat-number { color: var(--warning); }
.stat-card.stat-progress .stat-number { color: var(--info); }
.stat-card.stat-done .stat-number { color: var(--success); }

/* ── Filter Tabs ── */
.filter-tabs { display: flex; gap: 0.5rem; flex-wrap: wrap; margin-bottom: 1.5rem; }
.filter-tabs .btn-outline-s i { font-size: 0.9rem; }

/* ── Ticket Cards ── */
.ticket-card {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1.25rem;
  transition: var(--transition);
  cursor: pointer;
  text-decoration: none;
  color: var(--text-primary);
  display: block;
  margin-bottom: 0.75rem;
}
.ticket-card:hover {
  border-color: var(--accent);
  transform: translateX(4px);
  box-shadow: 0 0 20px rgba(124,92,252,0.08);
  color: var(--text-primary);
}
.ticket-card .ticket-header { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 0.5rem; gap: 0.5rem; }
.ticket-card .ticket-id { font-weight: 700; color: var(--accent); font-size: 0.88rem; }
.ticket-card .ticket-date { color: var(--text-muted); font-size: 0.8rem; }
.ticket-card .ticket-desc { color: var(--text-secondary); font-size: 0.9rem; margin-bottom: 0.75rem; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.ticket-card .ticket-footer { display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 0.5rem; }
.ticket-card .ticket-meta { display: flex; gap: 0.5rem; align-items: center; flex-wrap: wrap; }

/* ── Badges ── */
.badge-s {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  padding: 0.25rem 0.7rem;
  border-radius: 20px;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.3px;
}
.badge-open { background: var(--badge-open-bg); color: var(--badge-open-text); }
.badge-progress { background: var(--badge-progress-bg); color: var(--badge-progress-text); }
.badge-done { background: var(--badge-done-bg); color: var(--badge-done-text); }
.badge-event { background: rgba(124,92,252,0.12); color: #a78bfa; }
.badge-tipo { background: rgba(156,163,180,0.12); color: var(--text-secondary); }

/* ── Ticket Detail ── */
.ticket-detail-card {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1.5rem;
  margin-bottom: 1.5rem;
}
.ticket-detail-card .detail-row { display: flex; gap: 1rem; margin-bottom: 0.6rem; font-size: 0.92rem; flex-wrap: wrap; }
.ticket-detail-card .detail-label { color: var(--text-muted); min-width: 120px; font-weight: 500; }
.ticket-detail-card .detail-value { color: var(--text-primary); }
.ticket-image { max-width: 100%; max-height: 400px; border-radius: var(--radius-sm); border: 1px solid var(--border-color); margin-top: 1rem; cursor: pointer; transition: var(--transition); }
.ticket-image:hover { border-color: var(--accent); }

/* ── Chat / Respostas ── */
.chat-container { margin-top: 1.5rem; }
.chat-container h5 { font-size: 1rem; font-weight: 600; margin-bottom: 1rem; color: var(--text-secondary); }
.chat-msg {
  display: flex;
  gap: 0.75rem;
  margin-bottom: 1rem;
  animation: fadeInUp 0.3s ease;
}
.chat-msg.msg-admin { flex-direction: row; }
.chat-msg.msg-user { flex-direction: row-reverse; }
.chat-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 0.85rem;
  flex-shrink: 0;
}
.msg-admin .chat-avatar { background: rgba(124,92,252,0.2); color: var(--accent); }
.msg-user .chat-avatar { background: rgba(52,211,153,0.2); color: var(--success); }
.chat-bubble {
  background: var(--bg-input);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 0.85rem 1rem;
  max-width: 75%;
  position: relative;
}
.msg-admin .chat-bubble { border-left: 3px solid var(--accent); }
.msg-user .chat-bubble { border-right: 3px solid var(--success); }
.chat-bubble .chat-text { font-size: 0.9rem; color: var(--text-primary); line-height: 1.5; }
.chat-bubble .chat-time { font-size: 0.75rem; color: var(--text-muted); margin-top: 0.4rem; }
.chat-bubble .chat-sender { font-size: 0.78rem; font-weight: 600; margin-bottom: 0.25rem; }
.msg-admin .chat-sender { color: var(--accent); }
.msg-user .chat-sender { color: var(--success); }

/* ── Reply Box ── */
.reply-box {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1.25rem;
  margin-top: 1rem;
}

/* ── File Upload ── */
.file-upload-area {
  border: 2px dashed var(--border-color);
  border-radius: var(--radius);
  padding: 2rem;
  text-align: center;
  cursor: pointer;
  transition: var(--transition);
  background: var(--bg-input);
}
.file-upload-area:hover { border-color: var(--accent); background: rgba(124,92,252,0.04); }
.file-upload-area i { font-size: 2rem; color: var(--text-muted); margin-bottom: 0.5rem; }
.file-upload-area p { color: var(--text-muted); font-size: 0.88rem; margin: 0; }
.file-upload-area .file-name { color: var(--accent); font-weight: 500; margin-top: 0.5rem; }

/* ── Char Counter ── */
.char-counter { text-align: right; font-size: 0.8rem; color: var(--text-muted); margin-top: 0.25rem; }
.char-counter.near-limit { color: var(--warning); }
.char-counter.at-limit { color: var(--danger); }

/* ── Empty State ── */
.empty-state {
  text-align: center;
  padding: 3rem 1rem;
  color: var(--text-muted);
}
.empty-state i { font-size: 3rem; margin-bottom: 1rem; opacity: 0.4; }
.empty-state h5 { color: var(--text-secondary); margin-bottom: 0.5rem; }
.empty-state p { font-size: 0.9rem; }

/* ── Footer ── */
.footer-suporte {
  background: var(--bg-secondary);
  border-top: 1px solid var(--border-color);
  padding: 1.5rem 0;
  margin-top: 3rem;
  text-align: center;
  color: var(--text-muted);
  font-size: 0.82rem;
}
.footer-suporte img { height: 28px; margin-bottom: 0.5rem; opacity: 0.6; }

/* ── Status Select (admin) ── */
.status-select { display: inline-flex; gap: 0.35rem; }
.status-select .status-opt {
  padding: 0.3rem 0.8rem;
  border-radius: 20px;
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  border: 1px solid var(--border-color);
  background: transparent;
  transition: var(--transition);
}
.status-opt.opt-aberto { color: var(--warning); }
.status-opt.opt-aberto.active, .status-opt.opt-aberto:hover { background: var(--badge-open-bg); border-color: var(--warning); }
.status-opt.opt-andamento { color: var(--info); }
.status-opt.opt-andamento.active, .status-opt.opt-andamento:hover { background: var(--badge-progress-bg); border-color: var(--info); }
.status-opt.opt-resolvido { color: var(--success); }
.status-opt.opt-resolvido.active, .status-opt.opt-resolvido:hover { background: var(--badge-done-bg); border-color: var(--success); }

/* ── Toggle Switch ── */
.toggle-switch { position: relative; display: inline-block; width: 48px; height: 26px; }
.toggle-switch input { opacity: 0; width: 0; height: 0; }
.toggle-slider {
  position: absolute; cursor: pointer; top: 0; left: 0; right: 0; bottom: 0;
  background: var(--bg-input); border: 1px solid var(--border-color);
  border-radius: 26px; transition: var(--transition);
}
.toggle-slider:before {
  position: absolute; content: ""; height: 20px; width: 20px; left: 2px; bottom: 2px;
  background: var(--text-muted); border-radius: 50%; transition: var(--transition);
}
input:checked + .toggle-slider { background: var(--accent); border-color: var(--accent); }
input:checked + .toggle-slider:before { transform: translateX(22px); background: #fff; }

/* ── Animations ── */
@keyframes fadeInUp {
  from { opacity: 0; transform: translateY(12px); }
  to { opacity: 1; transform: translateY(0); }
}
.fade-in { animation: fadeInUp 0.4s ease; }

/* ── Responsive ── */
@media (max-width: 768px) {
  .login-card { margin: 1rem; padding: 1.75rem; }
  .page-header h1 { font-size: 1.3rem; }
  .chat-bubble { max-width: 90%; }
  .ticket-card .ticket-header { flex-direction: column; }
  .stat-card .stat-number { font-size: 1.5rem; }
}

/* ── Lightbox simples ── */
.lightbox-overlay {
  display: none; position: fixed; top: 0; left: 0; width: 100%; height: 100%;
  background: rgba(0,0,0,0.85); z-index: 9999; align-items: center; justify-content: center; cursor: pointer;
}
.lightbox-overlay.show { display: flex; }
.lightbox-overlay img { max-width: 92%; max-height: 92%; border-radius: var(--radius); }

/* ── Gerenciar Eventos Table ── */
.event-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
}
.event-table th {
  background: var(--bg-input);
  color: var(--text-secondary);
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  padding: 0.75rem 1rem;
  border-bottom: 1px solid var(--border-color);
  text-align: left;
}
.event-table td {
  padding: 0.85rem 1rem;
  border-bottom: 1px solid var(--border-color);
  font-size: 0.9rem;
  color: var(--text-primary);
  vertical-align: middle;
}
.event-table tr:hover td { background: rgba(124,92,252,0.03); }

/* Admin user info */
.user-info-mini { font-size: 0.82rem; color: var(--text-muted); }
.user-info-mini strong { color: var(--text-secondary); }